FAQ

Arrival / Departure

Persons

  • Adults

    from 13 years

  • Children

    2 - 12 years

Your travel dates

Arrival / Departure

Persons

  • Adults

    from 13 years

  • Children

    2 - 12 years

General Questions

  • Yes, you can purchase hotel and gastronomy vouchers through our voucher store.

  • We do not have our own shuttle service, we will gladly organize a cab for you. Just contact us.

  • W-LAN is available free of charge in all areas of our house. The wifi access is open and you do not even need a password.

  • The best way to pay is by creditcard. You can also pay in cash, with Mastercard, Visa, and American Express cards.

  • In both hotels free parking is available for our guests (subject to availability) directly at the hotel.

  • Dogs are welcome in the hotel. Please indicate this directly with your reservation. The cost is 10 euros per night and per animal (without food). However, dogs are not allowed in the restaurant.

Reception

  • From 3 p.m. we can guarantee the check-in. On the day of departure we ask you to leave your room by 11 a.m., so that we are able to clean the room for following guests. "Late Check-Out" is possible for an extra charge and prior arrangement.

  • Hotel Eislinger Tor:
    Monday to Friday: 6 a.m. to 10 p.m.
    Saturday, Sunday & holidays 7 a.m. to 8 p.m.
    Outside these hours, check-in is via access code

    Hotel LOOM:
    Monday to Friday: 6 a.m. to 8 p.m.
    Saturday, Sunday & holidays 7 a.m. to 8 p.m.
    Outside these hours, you can use our self-check-in terminal.

  • If you book directly through our homepage, you have advantages and you are guaranteed to get the best price. We are happy if you use this booking method preferably.

  • For breakfast we charge 12 Euro per person at Hotel Eislinger Tor, 17 Euro per person at Hotel LOOM. Special prices apply for children. Please book the breakfast until 12 o'clock on the day of arrival at the latest.

The Hotel Rooms

  • The rooms in both hotels are all equipped with allergy-friendly bedding and PVC floors. We also have barrier-free rooms in both hotels. Please contact us in advance so that we can take this into account when allocating rooms.

  • Yes, we have only non-smoking rooms.

  • Yes, in both hotels we have corresponding possibilities. Please mention this request directly when making your reservation, we will inform you and send you an offer.

  • Hotel Eislinger Tor:
    All rooms with box spring bed and comfort mattress. Bathroom with shower and WC, hairdryer, cosmetic mirror, closet, IP-TV, telephone, desk, safe and minibar.

    Hotel LOOM:
    All rooms with box spring bed and comfort mattress. Bathroom with shower and toilet, hairdryer, cosmetic mirror, wardrobe, IP-TV, design chair and room safe. Central vending machine for drinks and snacks at the reception.

Our restaurants & the Skybar

  • We are open from Monday to Thursday, 17:30 to 23:00 each.

  • Breakfast & View
    Wed-Fri 09:30 - 13:00
    Sat, Sun, Holidays 10:00 - 13:30

    LOOM Bar Time
    Wed-Thu from 17:30 - 24:00
    Fri from 17:30 - 01:00
    Sat from 17:30 - 02:00
    Kitchen open until 22:00, followed by cold snacks and food from the display case

  • Please inform us already at the time of your reservation so that we can make arrangements.

  • We would be pleased if you increasingly use the online booking system on our homepage for both restaurants when making your table reservations. Alternatively, we can be reached at the following restaurant telephone numbers:
    Eislinger Tor Restaurant: 07161 - 945 00 100
    LOOM Skybar: 07161 - 945 00 181

  • Breakfast table buffet:
    Restaurant Eislinger Tor: from 16 Euros
    Skybar at Hotel LOOM: from 21.50 Euros

    Only after prior reservation two days in advance.

Tagungs- und Veranstaltungsbereich

  • Hotel Eislinger Tor:
    6 event rooms

    Hotel LOOM:
    3 event rooms

    We have additional event rooms on the area of the BUNTWEBEREI (at the Hotel LOOM):
    Kesselhaus:
    Event location with 1 event hall & 2 meeting rooms.

    In the Cube:
    12 office and meeting rooms for flexible use.

  • Under the "Meetings & Events" button.

Questions Applicants

  • In general, when applying for a job, you should make sure that you can fulfill around two-thirds of the requirements covered by the job posting through your previous work experience. However, we give all applicants a chance.

  • You can apply via the link you will find under the respective job posting or by e-mail. We attach great importance to complete application documents with a cover letter, resume, photo, certificates and verifiable degrees.

  • This is possible at any time. Please specify your desired area with it.